New Frontiers Tours2019-09-13T18:46:42-05:00

southern africa

At a Glance

  • WHO’S WHO: Craig Smith – Managing Director, Paula Moore – General Manager, Sally Moon – Product & Sales, Faith Johnson – Product & Sales

  • WHAT WE DO: Destination Management Company and Cape Town Tour Operator

  • WHERE: South Africa, Botswana, Mozambique, Zambia, Zimbabwe
  • UNIQUE SELLING POINTS: Comprehensive, creative, cutting-edge and unique offerings with a personal touch

Why New Frontiers Tours

New Frontiers Tours is South Africa’s premier tour operator specializing in up-market, tailor-made arrangements in South Africa, Mozambique, Botswana, Zambia, St. Helena and Zimbabwe. The New Frontiers team delights in working with agents and outfitters in North America, and stands out thanks to our staff, our knowledge of the nuances of Southern African properties and regions, our comprehensive and white-labeled e-docs and, most importantly…

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Latest Webinar

Webinar: Uniquely Mana Pools – Zimbabwe

New Frontiers will take you on a virtual journey to explore Mana Pools National Park in northern Zimbabwe. This ...MORE

All New Frontiers’ webinars

Trip Experiences

Fun at Veld and Sea with New Frontiers and Kusini Collection

Exploring the Cape Penninsula with New Frontiers Escapes

Exploring South Africa’s Cape Peninsula never gets old. There’s always a vibey cafe to duck into, a beach to stroll along, a tree to sit under and soak up the scene. It’s the perfect place to spend a sun-drenched Western Cape day. Tad and Gretchen had the chance to join a group of tour operators on a New Frontiers Escape just prior to We Are Africa. Read more…

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  • WHY NEW FRONTIERS TOURS

    South Africa, Botswana, Mozambique, Zambia, Zimbabwe

    • Online ‘Agent Zone’ is an invaluable repository for product and destination education, safari planning, inspiration and more
    • Offers a full range of unique and exciting day tours throughout South Africa on a scheduled and tailor-made basis, using experienced and highly trained guides
    • VIP meet-and-greet service available, greeting your arriving clients from the door of the plane
    • Regular and luxury transfer services available at airports throughout South Africa
    • Helicopter and private plane charter available

    New Frontiers Tours is South Africa’s premier tour operator specializing in up-market, tailor-made arrangements in South Africa, Mozambique, Botswana, Zambia, St. Helena and Zimbabwe. The New Frontiers team delights in working with agents and outfitters in North America, and stands out thanks to our staff, our knowledge of the nuances of Southern African properties and regions, our comprehensive and white-labeled e-docs and, most importantly, the smooth and seamless service that all our clients receive not only on arrival but throughout their stay.

    Our emphasis is on delivering exceptional, personalized service to the trade while developing long-lasting relationships with our partners – from small, intimate owner run and managed establishments, to more well-known lodge operators and hotel chains – allowing us to offer the most competitive rates in the market and negotiate exclusive deals. One major distinguishing factor of our company is the significant amount of product training and familiarization each of our consultants receive, giving them the most up-to-date knowledge to design unique, thoughtful and personalized trips, whether for group tours or tailor-made FIT bookings.

    Visit New Frontiers Tours’ website

  • New Frontiers Escapes

    Cape Town Enhanced

    New Frontiers Escapes is a joint venture with Escape+Explore, bringing New Frontiers’ expertise to create curated and researched day experiences in traditional touring areas in the Cape, often with an unusual twist to the offering.

    A signature element of New Frontiers Escapes will be guides who are carefully recruited, with exceptional guiding strengths and qualifications.

    The partnership will allow us to invest in vehicles, equipment, product development – and hugely importantly, a guiding academy that will ensure that our guides are continually uplifted and exposed to the latest happenings and developments in one of the world’s most dynamic cities.

    New Frontiers Escapes offers touring in four regions with four themes and four dining options – remember 4x4x4! Click the images below for more details:

     

    New Frontiers Escapes summary:

    • Experiential and immersive day touring
    • Exceptional guiding through storytelling
    • Unique moments from Pop-Up tasting tables to Signature walks
    • Exclusivity at key sites
    • Flexibility and adaptability
    • Local culture and characters
    • Onboard and Local food stops
    • Direct contact with the New Frontiers Escapes booking team to discuss finer details of the touring with your clients

    In addition to New Frontiers Escapes, New Frontiers still works extremely closely with Ilios for day tours, and our own pool of Signature guides within the Ilios guiding pool. These tours are exceptionally competitively priced, for broad appeal and for guests who may not have the budget for specialist guiding. There is now the flexibility of both options to choose from.

    Please refer to the New Frontiers’ Agent Zone, where the revised Cape Town days tours section lays out the various touring options in Cape Town, including Classic Touring (in conjunction with Ilios) and Exceptional Touring (New Frontiers Escapes) as well as the detailed itineraries that are operated by the NF Escapes brand.

  • Craig Smith – Managing Director

    Craig Smith is the Managing Director of New Frontiers Tours, which specializes in boutique tailor made travel. Travel has been part of his life ever since his childhood when TV Bulpin’s Discovering Southern Africa was the family bible. He graduated from Pietermaritzburg University with a degree in languages, and has been involved in the inbound industry for the last 20 years, first as a sales consultant and then sales manager at Thompsons South Africa, before starting New Frontiers in 2004.

     

     

    Sally Moon – Product and Sales – Botswana, Zimbabwe, Zambia & Mozambique

    Sally started travelling at an early age. At the first opportunity after completing her education she started travelling in earnest – first around Europe and then further afield to Africa. What was meant to be a month’s holiday in Zimbabwe turned into three years. Bitten by the Africa “bug” it took just one phone call and a job offer and she was on a plane to Johannesburg where she lived for 21 years before moving to Durban to join New Frontiers. Her extensive knowledge and passion for Southern Africa comes from working for a handful of preeminent Africa specialists. A stint as a consultant at Abercrombie & Kent in London was followed by a career spanning 11 years at Afro Ventures, which merged with CC Africa in 2000 where Sally was Reservations and Product Director of Touring, then in 2002 she and a former colleague started Journey Beyond where she remained until 2010.

     

    Faith Johnson – Product and Sales – South Africa

    Having cut her teeth in the UK tour operating business for 5 years, working her way through the ranks from voucher creator to reservations consultant and finally to product, her true love, Faith headed back to sunnier climates and her hometown Durban in 2005. New Frontiers was only a year old and had only 5 dedicated staff when Faith knocked on Craig’s door having received a recommendation from a mutual colleague. She fondly recalls how Craig said that he’d have to wait a month to employ her, but if she was willing to wait, he’d take her along the following week to Cape Town to join the team on some site inspections. She never bothered with any other interviews. New Frontiers was the company she wanted to work for and 9 years later she’s seen the company grow from strength to strength.

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